Privacy Policy

Last updated: 1st January 2026

dataplexium B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dataplexium.pro or use our data analytics services.

Data Controller Information

dataplexium B.V. is the data controller responsible for your personal data. Our contact details are:

• Company: dataplexium B.V.
• Address: Eikenlaan 23, 1058 FO Amsterdam, North Holland, Netherlands
• Email: privacy@dataplexium.pro
• Phone: +31 20 538 6508
• Registration Number: 69382057
• VAT Number: NL834709215B01

Data Collection

The data we collect from you may include the following categories of personal information:

Information You Provide Directly

When you contact us, request our services, or interact with our website, we may collect:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Messages and correspondence you send to us
• Information provided in forms, surveys, or feedback
• Marketing preferences and communication choices

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Technical data (screen resolution, language preferences)
• Referral information (how you found our website)

How We Use Your Information

We process your personal data for the following purposes and on the following legal bases under GDPR:

Service Provision (Contractual Necessity)

How we use your data to deliver our analytics services:

• Responding to your enquiries and providing customer support
• Delivering data analytics services and solutions
• Processing payments and managing client accounts
• Communicating about project progress and deliverables

Business Operations (Legitimate Interest)

Use of your data for operational purposes includes:

• Improving our website functionality and user experience
• Analysing website usage to enhance our services
• Maintaining security and preventing fraud
• Conducting business development and market research

Marketing Communications (Consent)

With your consent, we may use your information to:

• Send you newsletters and industry insights
• Inform you about new services and offerings
• Invite you to events and webinars
• Provide personalised content and recommendations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

Service Providers

We may share your data with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and communication services
• Analytics and performance monitoring
• Payment processing and financial services
• Customer relationship management

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy:

• Client data: Retained for the duration of our business relationship plus 7 years for legal and accounting purposes
• Marketing data: Retained until you withdraw consent or for 3 years of inactivity
• Website analytics: Typically retained for 26 months
• Contact enquiries: Retained for 2 years unless converted to client relationship

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access and Portability

Your rights to access and receive your data:

• Right of access: Request a copy of the personal data we hold about you
• Data portability: Receive your data in a structured, machine-readable format

Correction and Deletion

Your rights to modify or remove your data:

• Rectification: Correct inaccurate or incomplete personal data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Limit how we process your data in specific situations

Objection and Withdrawal

Your rights to control processing:

• Object to processing: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for marketing communications at any time
• Opt-out: Unsubscribe from marketing emails using the links provided

To exercise any of these rights, please contact us at privacy@dataplexium.pro or +31 20 538 6508. We will respond to your request within one month.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or by using our cookie consent banner when you first visit our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access, disclosure, or destruction
• Accidental loss or damage
• Unlawful processing or use

Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In the Netherlands, you can contact: